Contact and Customer Support
CreatorsAGI provides the technology platform behind seller storefronts at
app.creatorsagi.site/<seller>. Each seller is the merchant of record for
subscriptions bought on their own storefront.
Billing, refunds or cancellation
Contact the seller you bought from first. Their support email is shown on their storefront, in the "Sold by" section and in the footer, and appears on your payment receipt. The seller handles refunds and cancellations for their own customers.
CreatorsAGI customer support
If you cannot reach the seller, or your question is about the platform itself, contact us:
- Email: support@creatorsagi.site
- Response time: within 1 business day, Monday to Friday
When contacting us about a charge, include the email address used at checkout and the date and amount of the payment so we can find the subscription.